The instant messaging platform owned by Meta has shared the report on a monthly basis. In which it has been told that most of the accounts have been banned due to violation of WhatsApp’s policy. This app also takes action on complaints made by other users in India. A total of 285 requests were received by WhatsApp for redressal of complaints. Out of these requests, the application has banned a total of 24 accounts.
WhatsApp took note of all the complaints it received, except for the ones that were deemed to be duplicates. Explain that when an account is banned or a previously banned account is restored as a result of a complaint, it is an action on the part of the accountant on behalf of the company.
How are these complaints reported?
There are two ways to file a complaint about WhatsApp:
First way:
As a violation of WhatsApp’s Terms of Service, you can send your complaint through mail. You can send your complaint to grievance_officer_wa@support.whatsapp.com.
Another way:
- Secondly you can send your complaint to India Grievance Officer through your mail post.
- In addition to responding to and responding to user complaints through the complaint channel, WhatsApp has put in place tools and resorts to prevent harmful behavior on its platform. WhatsApp believes that it is better to stop all harmful activity before it occurs, rather than to detect it after the loss has occurred.
- The first parameter to ban someone’s WhatsApp account is to find the accounts of those who misuse WhatsApp. Three stages are operated to detect the abusing accounts- registration, during messaging (was anything sent) and response to negative feedback.
- Feedback users can give in the form of reports and blocks. A team of experts carefully checks all these parameters. Only after this action is taken to ban any WhatsApp account.
What to do if your WhatsApp account gets banned?
WhatsApp may not issue a warning before banning your account. If your account gets banned, you’ll see this message when you reopen WhatsApp: “Your phone number is banned from using WhatsApp. Contact support for help.”
If you believe there was no reason to ban your account, you can send an email to the messaging app to investigate the issue further.
20 lakh accounts were banned in December last year
Let us tell you that in December 2021, the company had banned about 20 lakh accounts in India. Earlier in November 2021, about 17 lakh WhatsApp accounts were banned in India. Let us tell you that during the period from December 1, 2021 to December 31, 2021, a total of 528 complaints were reported to WhatsApp. WhatsApp has confirmed that it has banned a total of 20,79,000 accounts in India. WhatsApp identifies an account as Indian through the +91 phone number.
